At Unscript, we respect your privacy and are committed to protecting your personal information. As an AI video production agency, we understand that you're trusting us with sensitive business information, and we take that responsibility seriously.
Last updated: 12-08-2025
When You Contact Us:
1. Name, email address, phone number
2. Company information and job title
3. Project details and requirements
When You Work With Us:
1. Payment and billing information
2. Creative briefs and project specifications
3. Brand guidelines, logos, and visual assets
4. Feedback and revision requests
5. Communication records (emails, calls, messages)
When You Visit Our Website:
1. Basic analytics data (pages visited, time on site)
2. IP address and browser information
3. Cookies for website functionality
We don't collect: Personal information unrelated to our business relationship. We're not tracking your personal life - just what we need to create great videos for your business.
To Deliver Our Services:
1. Create custom video content based on your briefs
2. Process payments and manage billing
3. Communicate about project status and deliverables
4. Provide customer support
To Improve Our Business:
1. Analyze project patterns to improve our services
2. Send relevant updates about new capabilities
3. Understand which services are most valuable to clients
Legal and Security:
1. Comply with legal obligations
2. Protect against fraud or misuse
3. Maintain business records
We don't: Sell your information to third parties, use your data for unrelated marketing, or share your creative content with other clients.
Security Measures:
1. Encrypted data transmission and storage
2. Secure payment processing through trusted providers
3. Limited access to client information (need-to-know basis)
4. Regular security audits and updates
AI Processing:
Your creative content may be processed through AI tools to create your videos. We ensure these tools meet enterprise security standards and don't retain your data after processing.
Team Access:
Only team members working on your project have access to your information. We maintain strict confidentiality protocols.
We May Share Information With:
1. Payment processors (for billing)
2. AI service providers (for video creation, with enterprise security)
3. Legal authorities (if required by law)
We Never Share:
1. Your creative content with other clients
2. Personal information for marketing purposes
3. Sensitive business information with unauthorized parties
You Can:
1. Access your personal information we have on file
2. Update your contact or billing information anytime
3. Request deletion of your personal information
4. Opt out of marketing communications
5. Request copies of your data
How to Exercise Your Rights:
Contact us at contact@unscript.ai with your request. We'll respond within 5 business days and fulfill reasonable requests within 30 days.
We Use Cookies For:
1. Website functionality and user experience
2. Analytics to improve our website
3. Remembering your preferences
You Can:
1. Control cookies through your browser settings
2. Opt out of analytics tracking
3. Still use our website with cookies disabled (some features may be limited)
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