Privacy Policy

At Unscript, we respect your privacy and are committed to protecting your personal information. As an AI video production agency, we understand that you're trusting us with sensitive business information, and we take that responsibility seriously.

Last updated: 12-08-2025

What Information We Collect


When You Contact Us:

1. Name, email address, phone number
2. Company information and job title
3. Project details and requirements

When You Work With Us:

1. Payment and billing information
2. Creative briefs and project specifications
3. Brand guidelines, logos, and visual assets
4. Feedback and revision requests
5. Communication records (emails, calls, messages)

When You Visit Our Website:
1. Basic analytics data (pages visited, time on site)
2. IP address and browser information
3. Cookies for website functionality

We don't collect: Personal information unrelated to our business relationship. We're not tracking your personal life - just what we need to create great videos for your business.


How We Use Your Information


To Deliver Our Services:

1. Create custom video content based on your briefs
2. Process payments and manage billing
3. Communicate about project status and deliverables
4. Provide customer support

To Improve Our Business:

1. Analyze project patterns to improve our services
2. Send relevant updates about new capabilities
3. Understand which services are most valuable to clients

Legal and Security:

1. Comply with legal obligations
2. Protect against fraud or misuse
3. Maintain business records

We don't: Sell your information to third parties, use your data for unrelated marketing, or share your creative content with other clients.

How We Protect Your Information


Security Measures:

1. Encrypted data transmission and storage
2. Secure payment processing through trusted providers
3. Limited access to client information (need-to-know basis)
4. Regular security audits and updates

AI Processing:

Your creative content may be processed through AI tools to create your videos. We ensure these tools meet enterprise security standards and don't retain your data after processing.

Team Access:

Only team members working on your project have access to your information. We maintain strict confidentiality protocols.

Sharing Your Information


We May Share Information With:

1. Payment processors (for billing)
2. AI service providers (for video creation, with enterprise security)
3. Legal authorities (if required by law)

We Never Share:

1. Your creative content with other clients
2. Personal information for marketing purposes
3. Sensitive business information with unauthorized parties


Your Rights and Choices


You Can:

1. Access your personal information we have on file
2. Update your contact or billing information anytime
3. Request deletion of your personal information
4. Opt out of marketing communications
5. Request copies of your data

How to Exercise Your Rights:

Contact us at contact@unscript.ai with your request. We'll respond within 5 business days and fulfill reasonable requests within 30 days.


Cookies and Website Technology


We Use Cookies For:

1. Website functionality and user experience
2. Analytics to improve our website
3. Remembering your preferences

You Can:

1. Control cookies through your browser settings
2. Opt out of analytics tracking
3. Still use our website with cookies disabled (some features may be limited)